Client Overview

The client was using Dolibarr ERP to manage core business operations but faced challenges with limited customization, workflow inefficiencies in the production module, recurring module errors, and performance bottlenecks. They required a seasoned Dolibarr expert capable of delivering deep customization, stability, and scalability while aligning the system with their unique operational workflow.

Project Challenges

• Production module workflow did not match real operational processes
• Existing modules contained errors affecting day-to-day usage
• UI and theme were not aligned with the company’s brand identity
• Lack of custom modules for business-specific requirements
• Database performance issues impacting system speed
• No structured monitoring, backup, or disaster recovery strategy
• Need for reliable third-party API integrations

Why CnEL India Was the Right Choice

CnEL India was selected for this project due to its proven expertise in Dolibarr ERP customization, strong understanding of business workflows, and ability to deliver stable, production-ready solutions. The team brought a structured, methodical approach combined with deep technical knowledge of Dolibarr’s core architecture.

Our Approach & Solution

• Production Module Optimization: Redesigned the production workflow by introducing new, logical workflow steps tailored to the client’s operational process, significantly improving efficiency and traceability.
• Custom Module Development: Designed and implemented tailor-made Dolibarr modules to meet specific business requirements.
• Error Troubleshooting: Identified and resolved existing module errors to ensure system stability.
• Theme & UI Customization: Customized the display theme to perfectly align with the client’s brand identity.
• Project Module Adaptation: Modified the project module to fit the client’s internal workflow and reporting structure.
• Database Optimization: Improved database performance through optimization techniques, resulting in faster load times and improved reliability.
• Third-Party API Integrations: Integrated external APIs to extend system functionality and automate key processes.
• Monitoring & Reliability: Implemented performance monitoring tools for the production module.
• Backup & Disaster Recovery: Designed and deployed a robust backup and disaster recovery solution.
• Quality Assurance: Conducted thorough testing of all new features and modules before deployment.

Results & Impact

• Streamlined production operations with a customized workflow
• Improved system stability and reduced operational errors
• Enhanced performance and faster ERP response times
• Greater visibility and control over production and projects
• A future-ready Dolibarr system aligned with business growth

Client Testimonial

“CnEL India exceeded our expectations in every aspect of this project. Their deep expertise in Dolibarr was evident from day one, especially in how they restructured our production module workflow. The system is now faster, more reliable, and perfectly aligned with our operations. Their professionalism, clear communication, and attention to detail made the entire process smooth and stress-free. We highly recommend CnEL India for any serious Dolibarr customization work.”

Conclusion

This project highlights CnEL India’s capability to handle complex Dolibarr ERP customizations with precision and reliability. By focusing on business workflows, performance, and long-term scalability, CnEL India delivered a solution that not only solved immediate challenges but also empowered the client with a robust and efficient ERP system.