Project Overview
The client needed a Shopware 6 plugin to handle complex product availability rules
based on different customer types. Since product shipping and ordering rules varied by
domestic B2C, domestic B2B, international B2C, and international B2B customers,
the project demanded precise logic, flexibility, and seamless integration into the Shopware environment.
Key Challenges
- Restrict frozen goods (e.g., frozen sausages) to domestic B2B customers due to special transportation requirements.
- Allow in-store pickup for restricted items, regardless of customer type.
- Restrict large-sized products (over 1m x 1m) to B2B customers only, both domestic and international.
- Display customizable messages on the product card, explaining availability restrictions.
- Validate cart contents against shipping methods to prevent mismatched orders.
Our Approach
CNeL India developed a robust and scalable Shopware plugin that addressed every client requirement.
The solution was designed to be user-friendly for admins and intuitive for customers.
- Created and mapped the four customer groups inside Shopware.
- Added a custom product field (e.g., “Frozen Product” flag) for flexible assignment.
- Developed logic to:
- Allow or restrict purchases based on customer type.
- Enable in-store pickup for restricted products.
- Show editable product-specific messages with custom background colors.
- Implemented cart validation logic to match products with shipping methods.
- Integrated clear, user-facing messages to prevent confusion during checkout.
Why CNeL India Was the Right Choice
Our expertise in custom plugin development, combined with deep knowledge of
Shopware 6 architecture, made us the ideal team for this project.
We ensured:
- Clean and maintainable code for long-term scalability.
- Full compatibility with Shopware updates and extensions.
- Admin flexibility to manage rules without technical assistance.
- Improved customer experience by providing clear product availability information upfront.
Client Testimonial
“CNeL India exceeded our expectations with this Shopware plugin.
They not only understood our complex requirements but also delivered a
solution that is easy to manage from the admin side and extremely
user-friendly on the frontend. Now our customers clearly see product
availability rules, and we have complete control over how these rules
are displayed. The team was professional, fast, and detail-oriented.
We couldn’t have asked for a better development partner.”
Results
The new Shopware plugin empowered the client to manage product visibility
based on customer type and shipping method effortlessly. It reduced customer
confusion, streamlined order processing, and ensured compliance with
transportation and logistics constraints. With this solution, the client’s
store is now more efficient, user-friendly, and scalable.