Project Challenges

• Production module workflow did not match the client’s real-world operations; several important steps were missing.
• Multiple basic module errors and theme inconsistencies affecting usability and brand presentation.
• Custom features were required (tailored modules & third-party API integrations) to support unique business processes.
• Database performance and response times degraded as transaction volume increased.
• No production monitoring or robust backup/disaster recovery in place for mission-critical processes.
• Need for a trusted partner who could test thoroughly and deliver a production-ready system with minimal downtime.

Why CnEL India Was Selected

CnEL India was chosen because of a focused combination of:

• Deep Dolibarr expertise: Proven track record customizing core modules and building stable extensions that follow Dolibarr best practices.
• End-to-end delivery: From UX/theme alignment and module fixes to API integrations, DB optimization, monitoring, and disaster recovery planning.
• Practical workflow design: Experience converting operational processes into robust, maintainable Dolibarr workflows that reduce human error and speed execution.
• Quality-first approach: Automated and manual testing regimes to prevent regressions and ensure safe deployment to production.
• Responsive collaboration: Clear communication, milestone-driven sprints, and minimal disruption during cutover.

Solution Overview

CnEL India delivered a comprehensive Dolibarr transformation tailored to the client’s needs. Key solution components:

1. Production Module Workflow Redesign

• Analyzed existing production steps and stakeholder requirements through workshops with operations, QA, and IT.
• Designed and implemented additional workflow steps (e.g., raw-material QC → staged production → in-process inspection → final QA → packaging approval) to reflect real-world operations and approvals.
• Added role-based task assignment, escalation rules, and audit trails so every production action is traceable.

2. Custom Modules & Feature Extensions

• Developed tailored modules to support specific manufacturing attributes and BOM (Bill of Materials) behaviors not available out-of-the-box.
• Built flexible hooks and extension points so future customizations remain upgrade-safe.

3. Theme & UX Customization

• Implemented a brand-aligned Dolibarr theme: typography, color palette, and dashboard widgets for role-specific KPIs (production manager, floor supervisor, QA lead).
• Improved usability of the production screens to reduce clicks and speed up data entry.

4. Error Troubleshooting & Module Hardening

• Systematically audited installed modules and fixed root causes of recurring errors.
• Applied code refactors where needed to stabilize behavior and prevent regressions.

5. Database Optimization & Performance Tuning

• Analyzed slow queries and added targeted indexing and query optimizations.
• Implemented connection pooling and routine maintenance scripts (VACUUM/optimize) suited to the client’s DB engine.

6. Third-Party API Integrations

• Integrated vendor/supplier APIs for automated material confirmations and external QC systems to reduce manual rework.
• Built secure, token-based connectors with retry and logging for reliability.

7. Monitoring, Backup & Disaster Recovery

• Deployed lightweight production monitoring (process health, response times, key transaction SLA alerts) for the production module.
• Designed and implemented a backup strategy (regular snapshots, offsite replication, and tested restore procedures) to ensure fast recovery from incidents.

8. Testing & Deployment

• Created automated test suites for critical flows, plus a staged UAT environment for client sign-off.
• Executed phased deployment to production with roll-back plans and zero-downtime migration for the most critical components.

Implementation Timeline & Approach

CnEL India used an agile, milestone-driven approach with tight collaboration:

1. Week 1–2: Discovery, workshops, current-state mapping, and design of new workflow steps.
2. Week 3–6: Development of custom modules, theme work, and API connectors; initial DB optimization.
3. Week 7–8: Integration, monitoring setup, backups, and performance tuning.
4. Week 9: Testing (automated + UAT) and user training for production workflows.
5. Week 10: Production rollout with post-deployment support and knowledge transfer.

(Timeline presented as typical delivery — exact schedule tailored to client constraints and scope of customizations.)

Results & Benefits

• Operational alignment: Production workflows now match the client’s real processes — fewer manual workarounds and clearer accountability.
• Improved stability: Fixed module errors and hardened custom code reduced recurring incidents and manual fixes.
• Faster system performance: Database tuning and query optimization improved response times for production screens and batch processes.
• Integrated processes: Automated API integrations reduced manual data entry and improved supply confirmations.
• Monitoring & resilience: Active monitoring and tested backups lowered risk and shortened recovery times in case of failures.
• Production-ready delivery: Thorough testing and staged rollout ensured safe deployment with minimal operational disruption.

Client Testimonial

“CnEL India understood our production pain points from day one and translated them into a practical Dolibarr solution. They redesigned our production workflow so it mirrors our actual processes, fixed recurring module issues, and set up monitoring and backups that give us real peace of mind. Their team was responsive, technical, and focused on delivering a production-ready system. Highly recommended.”

Why CnEL India Stands Out

Choosing CnEL India means partnering with a team that combines:

• Technical depth in Dolibarr core and extension points.
• Business-first thinking — we translate operations into systems that reduce friction and errors.
• Robust delivery practices — testing, monitoring, and disaster recovery are treated as first-class deliverables.
• Long-term support mindset — we design customizations to be maintainable and upgrade-friendly.

Next Steps & Call to Action

If you’re evaluating a Dolibarr modernization that includes workflow redesign, custom modules, API integrations, and performance assurance, CnEL India can provide:

• A free initial systems assessment and a prioritized roadmap for production module improvements.
• A fixed-scope pilot to implement a single workflow improvement and demonstrate measurable benefits.

Contact CnEL India today to schedule an assessment and start turning your Dolibarr system into a stable, efficient backbone for your operations.