Client Overview

The client required an efficient and reliable solution to automate personalized message delivery using data stored in Google Sheets. The goal was to eliminate manual effort while ensuring accuracy, compliance with platform limitations, and seamless browser-based execution.

Project Objective

To develop a robust Power Automate Desktop flow that reads structured data from Google Sheets and automates message sending via browser-based chat interfaces such as WhatsApp Web, exclusively using Google Chrome.

Project Scope

• Integration with Google Sheets containing the columns: Name, Number, and Message 1
• Desktop automation to control Google Chrome, including:
  • Opening the browser
  • Navigating to the chat interface
  • Initiating chats using phone numbers
  • Sending personalized messages dynamically
• Sequential processing of each row to prevent rate limits and reduce errors
• Ensuring full compatibility with Google Chrome (not Firefox or Edge)

Solution Delivered by CnEL India

CnEL India designed and implemented a scalable Power Automate Desktop workflow that seamlessly bridges Google Sheets with browser-based messaging platforms.

• Securely fetched and validated data row-by-row from Google Sheets
• Used advanced UI automation techniques optimized specifically for Google Chrome
• Implemented intelligent delays and sequencing to mimic human behavior and avoid platform restrictions
• Enabled dynamic message personalization using sheet data (Name and Message content)
• Delivered a stable, error-handled flow with easy future scalability

Why CnEL India Was the Best Choice

• Deep Expertise in Power Automate Desktop: Proven experience in complex UI-based automation scenarios
• Browser-Specific Optimization: Ensured flawless execution exclusively on Google Chrome as required
• Process Reliability: Sequential execution logic minimized failures and rate-limit issues
• Business-Centric Approach: Designed automation with real-world operational constraints in mind
• Clean Documentation & Support: Delivered a well-documented solution ready for handover and scale

Client Feedback

“CnEL India delivered exactly what we needed — a reliable, Chrome-based automation that works flawlessly with Google Sheets and WhatsApp Web. Their understanding of Power Automate Desktop and attention to real-world limitations made all the difference. The solution has saved us countless hours and runs smoothly every time.”

— Client Project Manager

Business Impact

• Reduced manual messaging effort by over 90%
• Improved accuracy and consistency in customer communication
• Enabled scalable outreach without increasing operational workload

Conclusion

This project highlights CnEL India’s ability to deliver precise, reliable, and browser-specific automation solutions using Power Automate Desktop. By combining technical expertise with practical execution, CnEL India once again proved to be a trusted automation partner for business-critical workflows.