1. Cancellation Policy:
- You may cancel your order within 24 hours of placing it for a full refund.
- To cancel your order, please contact our customer support team immediately through our Contact Page and provide your order details.
2. Return Policy:
- We do not accept returns on products purchased through our website once 24 hours have passed from the time of payment.
- After 24 hours, all sales are considered final and non-refundable.
3. Refund Policy:
- Refunds will only be processed for cancellations made within 24 hours of placing an order.
- If a product arrives damaged or defective, please reach out to our support team within 24 hours of receiving the item. In such cases, we may offer a replacement or a partial refund depending on the situation.
4. No Refund After 24 Hours:
- Once 24 hours have passed since your payment, we are unable to offer any refunds, exchanges, or returns for any reason.
- This policy is in place to protect both parties and is consistent with the guidelines provided by Stripe for maintaining an active payment account.
5. Exceptions:
- Any exceptional cases (such as defective or incorrect items) must be reported within 24 hours of delivery. We will assess each case individually and do our best to resolve it to your satisfaction.
We appreciate your understanding and cooperation in adhering to this policy. If you have any questions or concerns, please feel free to reach out to us through our Contact Page.
Thank you for choosing Computer & Electronics Lab!